Return Policy

Hey, sometimes things just don't work out the way you expect. We want you to absolutely love what you order. If you're not satisfied with your purchase, please return the item(s) for an exchange or refund. All returns must be made within 14 days of receiving your order. Sorry, but we don't accept returns or exchanges after the 14 day period.

If you'd like to return something, please contact us immediately and we'll let you know how to proceed.

We'll need to know what you're returning and why you're returning it. We'll also need your name, email address and order number along with the items that you're returning. You'll be responsible for the shipping charges associated with sending the items back to us. Finally, we'll need to know if you want to simply exchange the items for something else, or if you'd like a full refund.

If you'd like a refund, we can only reimburse you for the item(s) returned. The original shipping charges are non-refundable. If you'd like an exchange, we'll send the replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, we will issue you a refund instead.

All returned items must be in the original condition in which you received them. We do not accept washed items or items that show obvious signs of use. If a washed or used item is returned, the return will be refused and sent back to you.

We can only accept returns on items actually purchased from the ProfaneCards.com website. Items purchased elsewhere must be returned to the store location from which they were purchased. Retailers of Profane Cards products may have return policies that are different from the ProfaneCards.com return policy. Sorry, we've got no control over the policies of other businesses.

If you have any other questions about returns please don't hesitate to contact us.

Contact Us

Profane Cards, LLC.
P.O. Box 1672
Royal Oak, MI 48068

+1 (248) 259-6333 voice
+1 (248) 341-1224 fax

 

© Copyright 2012 Profane Cards, LLC. All Rights Reserved.